

Saying "No" Isn't the Hard Part. Owning it is.
Most of us already know our answer. The hard part is resisting the urge to soften it for someone else's comfort. A reflection on clarity, conditioning, and what it really means to own your "no."
1 day ago


Mr. April: Jon Makhmaltchi, Founder, J.MAK HOSPITALITY
J.MAK Hospitality founder Jon Makhmaltchi on why women run luxury travel, the C-suite gender gap, and what male allies can do differently.
1 day ago


Sally Beck Has No Time for Fear, HiPPOs or Shitty Emails
The Royal Lancaster London GM and twice-named Hotelier of the Year on leadership, culture and why hospitality is the best industry in the world.
3 days ago


By 2034, Hospitality's Workforce Will Look Nothing Like It Does Today. Kimberly Wilson Wetty Has a Plan.
Hospitality veteran Kimberly Wilson Wetty on the generational shift reshaping the industry by 2034, and how leaders can prepare for Gen Z, Alpha, and beyond.
6 days ago


Kassandra McLaren on the 68% of Hotel Guests Most Properties Never Really Know
Kassandra McLaren shares her unconventional path into hospitality and why hotels may be missing relationships with 68% of guests already on property.
Apr 21


Liberty, Legacy and Leadership: Innovation and Industry Insight at AAHOACON26
AAHOACON26 brought 5,300+ attendees and nearly 500 exhibitors to Philadelphia for a powerful look at hospitality leadership, AI, revenue management, student talent, and the future of hotel ownership.
Apr 21


When He Says It, It’s Brilliant. When She Says It, It’s Ignored.
Why do men get praised for the same behavior women get penalized for? A smart take on workplace bias, gendered language, and double standards.
Apr 17


Herstory: Neena Gupta on Reinvention, Risk, and Building Miiro From the Ground Up
Miiro CEO Neena Gupta on changing course, building a boutique hotel brand from scratch, and the leadership lessons she learned along the way.
Apr 17


At the Post Lech, Sandra Moosbrugger Is Carrying a Powerful Female Legacy Forward
At the Post Lech, Sandra Moosbrugger shares how warmth, detail, and female leadership have shaped one of Austria’s most iconic family-run luxury hotels.
Apr 11


Angie Licea Didn’t Grow Up Around Luxury Travel. She Built a Career Leading It.
Angie Licea, president of Global Travel Collection, shares how growing up on a Montana farm shaped her leadership, career path, and advice for women aiming for senior roles.
Apr 11


Pastry Chef Mercy Castillo on Craft, Confidence, and Creating Desserts People Fall in Love With
Mercedes (Mercy) Castillo, Pastry Chef at The Ritz-Carlton Bal Harbour, Miami, shares how her journey from Cuba to luxury hospitality shaped her approach to pastry, confidence, creativity, and women’s leadership in the kitchen.
Apr 9


When Did Caring Start Looking Like ANGER?
In a culture that often equates caring with anger, Nancy Mendelson argues for a quieter kind of engagement rooted in clarity, restraint, and self-respect.
Apr 1
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