

What Hoteliers Need to Know About the New AI-Driven Customer Journey
AI is changing how hotels get found, compared and chosen online. Here’s what Jonny Brentwood says hoteliers need to do now.
49 minutes ago


It’s Still Okay To Dislike People... But Here's What I've Learned
It's OK to trust your instincts on people you meet. We don't have to like everyone. And we shouldn't betray ourselves to accommodate others.
23 hours ago


Gilda Perez-Alvarado on Reviving Orient Express One Journey at a Time
Orient Express CEO Gilda Perez-Alvarado on reviving the legendary brand across hotels, trains and a yacht—and the leadership lessons behind the journey.
5 days ago


Trying to Make Sense of This Moment
Why does behavior that once shocked us now feel routine? A deeper look at America’s political turbulence and whether we’re living through a societal reset.
Mar 4


Seven Signals from the Forbes Travel Guide Summit: Where Luxury Hospitality Is Headed Next
An inside look at the invitation-only Forbes Travel Guide Summit in Monaco: standout awards, AI and data shifts, wellness and longevity trends, and why the next era of luxury hospitality is already being built.
Mar 1


How Idalija Nacaite Became Spain’s Best Young Concierge, Honored by Les Clefs d’Or
Idalija Nacaite, Concierge at El Palace Barcelona, on being named Spain’s Best Young Concierge by Les Clefs d’Or and redefining luxury hospitality in Barcelona.
Feb 28
.png)



















