hertelier is an online media platform that inspires women in hospitality to pursue, navigate and nurture their careers at every stage.

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Apr 14, 2022

Have You Outgrown Your Life?

Advice columnist Nancy Mendelson unpacks the phases of personal growth.

Apr 11, 2022

It all started with a post on LinkedIn: Norrisa Gayle Shares Networking Tips

She was meeting everyone at a hotel conference in London. Turns out it was her first, EVER. We find out how LinkedIn launched Norrisa.

It all started with a post on LinkedIn: Norrisa Gayle Shares Networking Tips

Apr 9, 2022

The entrepreneur behind Indagare: Melissa Biggs-Bradley

Indagare disrupted the luxury travel space by combining community, trusted reviews, and travel bookings in one space. We get the scoop.

The entrepreneur behind Indagare: Melissa Biggs-Bradley

Apr 7, 2022

Sorry Not Sorry: Are you apologizing too much?

Is apologizing a reflex? Nancy unpacks saying sorry.

Apr 4, 2022

secret hertelier: Channeling Julia

With the launch of the new show on HBO Max, Julia, secret hertelier reminisces on having her as a regular guest.

Mar 30, 2022

I've Had the Time of My Life: Heidi Stone, President & CEO, Mountain Lake Lodge

Heidi has put Mountain Lake Lodge on the map as the filming location for Dirty Dancing, but she nearly didn't even get the job.

I've Had the Time of My Life: Heidi Stone, President & CEO, Mountain Lake Lodge

Mar 25, 2022

Setting a New Standard for Luxury & Diversity: the new Ultra-Lux St. Justine Hotels & Residences

Some of the world’s most influential hospitality leaders are starting a new brand, with a 50/50 board. We get the scoop!

Setting a New Standard for Luxury & Diversity: the new Ultra-Lux St. Justine Hotels & Residences

Mar 24, 2022

What comfort zone?

Is stepping out of your comfort zone the new comfort zone? Nancy unpacks the idea.

Mar 21, 2022

Secret Hertelier: the day I met...

Introducing the "secret hertelier," she spills the beans on the famous and infamous...here's the first installment.

Mar 18, 2022

She Has a Deal (SHaD) Levels Up with CHMWarnick

New partner for She Has a Deal means more opportunities for women looking to get into hotel ownership.

She Has a Deal (SHaD) Levels Up with CHMWarnick

Mar 18, 2022

Dangers of Disruption

Words matter...columnist Nancy Mendelson unpacks the effects of disruption.

Mar 17, 2022

Key Takeaways from Rooms 101

Over 100 hospitality professionals and students checked in to the Rooms 101 conference in London, here's the scoop.

Mar 15, 2022

Flipping the Script: Castell Project BUILD Training Experience

Mel Miller of Pathfinder Hospitality was selected for the Castell Project BUILD training program––she gives us the scoop!

Mar 14, 2022

Rising from Within: Nydia Hoskins, GM, Omni Las Colinas

Nydia started at 19 working as a front desk agent, today she is the General Manager of the 421-room Omni Las Colinas in Dallas.

Rising from Within: Nydia Hoskins, GM, Omni Las Colinas

Mar 11, 2022

Lifting Our Spirits: Allison Strunk, GM at King & Rye

Upon discovering her passion for bourbon and whiskey, Allison became a subject matter expert with encouragement from bosses at Marriott.

Lifting Our Spirits: Allison Strunk, GM at King & Rye

Mar 10, 2022

Angry? Who isn't

These crazy and unsettled times have Nancy feeling more than upset, she's angry.

Mar 9, 2022

Guests Behaving Badly: How to Cope with Expert Stephanie Coradin

Unbelievable scenarios are playing out with unruly guests, we get expert tips on how to deal.

Mar 8, 2022

Amplifying the Voices of Women in Travel Media: Jacqui Gifford, Editor in Chief, Travel & Leisure

Jacqui has been leading the conversation about gender equality in hospitality, we ask what she sees coming next.

Amplifying the Voices of Women in Travel Media: Jacqui Gifford, Editor in Chief, Travel & Leisure

Mar 7, 2022

Women of Preferred Unpack Gender Equality & Share Personal Travel Hacks

In celebration of International Women's Day, we chat with Preferred Hotels & Resorts, which has nearly 50% female leadership.

Women of Preferred Unpack Gender Equality & Share Personal Travel Hacks

Mar 3, 2022

How to be a Better Connector

Nancy "unpacks" the etiquette around making connections for others.

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ILTM 2024: Key Themes and Insights From the World’s Biggest Luxury Travel Show

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Demure’s Moment in the Spotlight: Cute, Cutesy… Cringeworthy?

How IHG’s RISE Program is Breaking Barriers for Women in Hospitality: 5 Questions with Rani Hammond, SVP Global HR

Women Win Big at The World’s 50 Best Hotels

Cut to the Chase: Rena Shah on Chase Travel's Growth, Hot Travel Trends, plus Insider Tips on Using Your Points!

Childless Cat Lady, and Damn Proud of it!

Top Takeaways from Travel + Leisure’s Inaugural World’s Best Summit in NYC

Beware of 'Predatory Curiosity'

It's Not The One Thing...It's The Last Thing