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Jan 25, 2022

Are you Optimizing Your EX?

Commercial expert Ali Powell sheds a light on maximizing the Employment Experience

Jan 21, 2022

Hitting Refresh on Reality

Perception is not reality and sometimes we all need a little reset, advice columnist Nancy Mendelson unpacks why and how.

Jan 20, 2022

Key Takeaways from “Bolder, Braver, Better: Hotel Leadership Conference” by the Master Innholders

Highlights from the conference that captivated an audience of over 400 hoteliers from across the UK.

Jan 19, 2022

The New Face of Networking is Masked! Are you ready?

Having not been to a networking event––with real people (!)––in some time, I reflect on how I could have been more effective.

The New Face of Networking is Masked! Are you ready?

Jan 16, 2022

Bringing Luxury to Senegal: Souadou Niang’s Journey to Hotel Ownership

From housekeeper at a Ritz-Carlton to managing her own luxury hotel in her hometown of Dakar, Senegal, Souadou shares her inspiring story.

Bringing Luxury to Senegal: Souadou Niang’s Journey to Hotel Ownership

Jan 12, 2022

19 Ways to Calm Your Nerves in Any Situation

Stressed like never before, we asked you, our hertelier community, the best ways to calm the F down.

19 Ways to Calm Your Nerves in Any Situation

Jan 11, 2022

To Vent or Complain? That is the Question

Do you know the difference? Columnist Nancy Mendelson unpacks the nuances between complaining and venting.

To Vent or Complain? That is the Question

Jan 8, 2022

Tipping in a Cashless World: Elle Rustique, founder and CEO, TipBrightly

Less than 18 % of people carry cash today, and tipped workers are feeling it. Former educator Elle Rustique has come up with a solution!

Tipping in a Cashless World: Elle Rustique, founder and CEO, TipBrightly

Jan 6, 2022

Mexican Mixmaster: Jessica “Gin” Montserrat Reyes Jiménez Castro

With mostly men behind the bar in Mexico, we chat to Gin about her experience as a female mixologist.

Mexican Mixmaster: Jessica “Gin” Montserrat Reyes Jiménez Castro

Dec 29, 2021

Why You Shouldn’t Make Resolutions for the New Year and What 3 Things to Do Instead

As we inch closer to 2022, best-selling author and consultant, Leanne Gardner offers tactics to approach the new year.

Why You Shouldn’t Make Resolutions for the New Year and What 3 Things to Do Instead

Dec 21, 2021

Buzz Starts Here: 5 Social Media Trends for Hotels in 2022

How strong is your hotel's social media game? Here are top tactics you need to think about.

Buzz Starts Here: 5 Social Media Trends for Hotels in 2022

Dec 17, 2021

Pandemic Pivots: The Story of Cuiline with CEO Tamar Lowell

When international travel ground to a halt, Tamar knew she would have to completely change her business model to survive.

Pandemic Pivots: The Story of Cuiline with CEO Tamar Lowell

Dec 14, 2021

Bring on the Biophilia: the World’s First Fully Net-Zero Hotel Opens with two Women in Charge

The world’s first whole life net-zero hotel opened in London! The project is led by two women--we get the scoop!

Bring on the Biophilia: the World’s First Fully Net-Zero Hotel Opens with two Women in Charge

Dec 9, 2021

Know Your Worth

Advice columnist Nancy Mendelson unpacks why we need to know what value we bring and how to advocate for ourselves.

Dec 7, 2021

Travelers Not Deterred by Omicron

Data behemoth Adara Marketing offers up stats showing that travel bookings are actually up despite Omicron.

Dec 6, 2021

5 Tips for Hosting Events During COVID-19

We all need a little expert advice on holding events this holiday season, pro-planner Amy O'Keefe is here to help.

5 Tips for Hosting Events During COVID-19

Dec 3, 2021

Spicy F & B Trends for 2022 with Professor Lilly Jan, Cornell Nolan School of Hotel Administration

Restaurants are expected to have a full recovery in 2022, read what Cornell Professor Lilly Jan thinks diners will be craving.

Spicy F & B Trends for 2022 with Professor Lilly Jan, Cornell Nolan School of Hotel Administration

Dec 2, 2021

Words to Live By

It's easy to get down this time of year, and with COVID putting added pressure, columnist Nancy Mendelson offers cheering advice.

Dec 1, 2021

Rocking it! How a Texas Hotel Company is Using Pet Rocks to Engage Guests and Build Employee Morale

Looking for ideas to build employee morale and guest satisfaction? Pathfinder Development rocks it!

Rocking it! How a Texas Hotel Company is Using Pet Rocks to Engage Guests and Build Employee Morale

Nov 30, 2021

Creating the Caribbean Dream: Patricia Affonso Dass, CEO and Group GM Ocean Hotels, Barbados

A native to the islands, warm hospitality has always been in her blood. Patricia shares her Caribbean career journey.

Creating the Caribbean Dream: Patricia Affonso Dass, CEO and Group GM Ocean Hotels, Barbados

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ILTM 2024: Key Themes and Insights From the World’s Biggest Luxury Travel Show

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Demure’s Moment in the Spotlight: Cute, Cutesy… Cringeworthy?

How IHG’s RISE Program is Breaking Barriers for Women in Hospitality: 5 Questions with Rani Hammond, SVP Global HR

Women Win Big at The World’s 50 Best Hotels

Cut to the Chase: Rena Shah on Chase Travel's Growth, Hot Travel Trends, plus Insider Tips on Using Your Points!

Childless Cat Lady, and Damn Proud of it!

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Beware of 'Predatory Curiosity'

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