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Jun 12, 2023

Top 4 Hotel Service Mistakes Predicted for This Summer + And How to Avoid Them

Are you ready for the summer rush? Training expert Stephanie Leger names the top 4 service issues hotels may face and offers solutions.

Jun 11, 2023

On the Scene: 45th Annual NYU International Hospitality Industry Investment Conference

Stacy Silver reports on the upbeat mood, panels, awards, and more from the annual NYU Hospitality Investment Conference in New York.

Jun 7, 2023

New Hotels.com Survey Reveals 10 Surprising Hotel Room Service Requests + In-Room Dining Trends

The most surprising room service orders? From blowfish and a yolk-only omelet to diet water––Hotels.com survey reveals new trends.

Jun 7, 2023

How to Have the Confidence to Say NO

Based on a conversation with a good friend, columnist Nancy Mendelson unpacks how to say NO...with confidence.

Jun 1, 2023

12 Habits That Might Be Holding You Back at Work and What to Do Instead

Do you have habits holding you back at work? The book, "How Women Rise" takes a look at habits through a gender lens and offers insights.

May 28, 2023

Women Leaders in Focus at CHRIS and HOLA Conferences

Student reporter Isabella Suffredini shares key takeaways from the CHRIS and HOLA conferences in Miami last week.

May 28, 2023

Dispatch from IHIF: 5 Key Takeaways + Going Towards GOPAR

Reports from senior women in attendance at International Hotel Investment Conference in Berlin.

May 26, 2023

How Being Brought Up By Asian Parents Affects Your Leadership Style

Executive coach Sophie Chen shares how an Asian upbringing can impact women at work. She shares how to work through these ingrained biases.

May 24, 2023

You Can't Fake Genuine with Shelley Brown

Nancy gets WEIRD with Shelley Brown! Shelly is an expert on building cultures of belonging, which starts with embracing individuality.

May 17, 2023

Loving the Climb: Lina Patel, Director, Strategic Franchise Initiatives at Red Roof

Taking on a new role with Red Roof leading franchise initiatives, Lina Patel shares her goals for increasing diversity in hotel ownership.

May 17, 2023

Martha Stewart–the Queen of Reinvention–Inspires as Sports Illustrated Cover Model

Columnist Nancy Mendelson reflects on Martha Stewart's latest turn as a Sports Illustrated cover model and what we can all learn from her.

May 15, 2023

How I Got the Promotion: from General Manager to Corporate VP with Manny Rappenecker, Marriott

Her dream was to be a GM, but after leading hotels for 3 different Marriott brands, Manny wanted something bigger. Here's how she did it.

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