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Aug 10, 2022
Red Flag Redux
Lots of interest in the "red flags" so columnist Nancy Mendelson unpacks again with the help of readers like you!
Aug 4, 2022
Why Smart Women Ignore Red Flags
Why do we keep doing this!? Columnist Nancy Mendelson unpacks why smart women ignore red flags.
Jul 28, 2022
The Power of Eye Contact in Hospitality
The Eyes Chico, They Never Lie. You’ve heard this before right? Contributor Maria Navarro explains why it’s true.
Jul 28, 2022
Do You Believe in a "Hospitality Gene"?
Columnist Nancy Mendelson makes a case for the "hospitality gene."
Jul 21, 2022
Why Does Working in Hospitality Change You as a Person?
New contributor Maria Navarro contemplates how hospitality has changed her outlook––very relatable!
Jul 18, 2022
Delighting Luxury Guests at the Dorchester Collection: Zoe Jenkins, GM, Coworth Park
Some forty years into her career, Zoe Jenkins is still as motivated as ever to delight and deliver luxury service.
Jul 15, 2022
"Invest In Women. Pay Women. Hire Women." Dawn Gallagher on Leadership + the Shirt that Stole HSMAI
A strong believer in the power of women, Dawn shares her thoughts on leadership.
Jul 14, 2022
Why Recognition Matters, Whether You're Kelly Reilly on Yellowstone or Working in Housekeeping
Recognition and appreciation––both are essential for building and maintaining a thriving culture. Nancy Mendelson unpacks...
Jul 13, 2022
AAHOACON 2022: Let’s Build a Bigger Table for Women
New contributor Maria Navarro shares highlights from an insightful panel of female leaders at AAHOACON.
Jul 7, 2022
Be a Badass at Any Age
Having a positive mindset is a choice...columnist Nancy Mendelson gets a reminder of this from a formidable centenarian.
Jun 15, 2022
How to Get Out of Your Own Way
Ever have someone say to you "if only you'd get out of your own way..."? Nancy unpacks this unhelpful comment and offers tips!
Jun 4, 2022
New DEI Non-Profit for Hospitality Launches with 12 Not-to-Miss Interviews
Industry legends David Kong, Rachel Humphrey, and Lan Elliott have joined forces to launch DEI Advisors, a new platform for learning.
May 26, 2022
Can Imposter Syndrome Be Good?
Most people experience "Imposter Syndrome," columnist Nancy Mendelson unpacks how it can be good.
May 22, 2022
Mentorship vs. Sponsorship: How to Do Both Better
Nancy Mendelson and Emily Goldfischer discuss mentorship and sponsorship with Robin Moncrieffe of Don't Look Under the Bed podcast.
May 19, 2022
Welcome to the Age of Empathy
Empathy is now considered the most important leadership skill. Columnist Nancy Mendelson says, "it's about time!"
May 9, 2022
What to Do When You’re the Only Woman on a Panel
When Emily was asked to be on a panel with a bunch of dudes at a big conference, she kind of freaked. Then got expert advice.
May 8, 2022
Mother-Daughter Duo: Frances and Ariela Kiradjian
In honor of Mother's Day, we're profiling families that work together. They share the joys and the challenges.
May 6, 2022
You Don't Know What You Don't Know
Columnist Nancy Mendelson unpacks her experience of self-discovery.
Apr 28, 2022
You Think Introverts Make Bad Salespeople? You're Wrong.
Nancy helps a reader who is in sales, and also introverted. Can you relate?
Apr 21, 2022
The Key to Keeping Your Balance Is to Know When You've Lost It
Advice columnist Nancy Mendelson unpacks feeling off balance and what to do about it.
