hertelier is an online media platform that inspires women in hospitality to pursue, navigate and nurture their careers at every stage. 

Advice columnist Nancy Mendelson unpacks the phases of personal growth.

Is apologizing a reflex? Nancy unpacks saying sorry.

Words matter...columnist Nancy Mendelson unpacks the effects of disruption.

Unbelievable scenarios are playing out with unruly guests, we get expert tips on how to deal.

In celebration of International Women's Day, we chat with Preferred Hotels & Resorts, which has nearly 50% female leadership.

Nancy "unpacks" the etiquette around making connections for others.

Do you struggle with procrastination? Who doesn't from time to time? Columnist Nancy Mendelson "unpacks" why and what to do.

Columnist Nancy Mendelson "unpacks" important lessons learned from life and her 25-year marriage.

Why you need to pay attention to the signs when business relationships don't feel right.

Unfortunately, many of us have experienced stress and anxiety due to cultural pressure to hurry up, Nancy unpacks why there's always time.

Perception is not reality and sometimes we all need a little reset, advice columnist Nancy Mendelson unpacks why and how.

Having not been to a networking event––with real people (!)––in some time, I reflect on how I could have been more effective.

Do you know the difference? Columnist Nancy Mendelson unpacks the nuances between complaining and venting.

Advice columnist Nancy Mendelson unpacks why we need to know what value we bring and how to advocate for ourselves.

It's easy to get down this time of year, and with COVID putting added pressure, columnist Nancy Mendelson offers cheering advice.

Chair of the Castell Project, Peggy Berg, explains important business skills for women and opportunities to learn with Castell programs.

Nancy shares lessons learned from beloved Loews Hotels colleague, Tom Roditus.

Thoughtful takeaways from a panel of women in leadership roles in travel across EMEA.

A reader asks Nancy about the importance of shared values in the workplace.

In honor of Halloween, columnist Nancy Mendelson unpacks the dreadful subject of ghosting.