Pan Pacific London Hotel Manager John Kelly on Kindness, Confidence, and Leading with Heart
Meet Mr. March: Pan Pacific’s John Kelly leads with empathy and allyship—proving kindness and confidence can go hand in hand.
9 hours ago


47 Years in Hospitality: Valerie Ferguson’s Biggest Career Lessons
Reflecting on her decades in hotel operations, legend Valerie Ferguson shares the 5 biggest lessons she learned.
Feb 23


Demure’s Moment in the Spotlight: Cute, Cutesy… Cringeworthy?
Dictionary.com’s Word of the Year is ‘Demure’—but at Hertelier, we say it’s time to ditch the quiet and vote for ‘Badass’ in 2025!
Nov 27, 2024


It's Not The One Thing...It's The Last Thing
How do you know when the time is right to end a relationship? Columnist Nancy Mendelson unpacks...
Jun 19, 2024


Alchemist in the Kitchen: Paula Muñoz, Executive Chef, Grand Hyatt Playa del Carmen, Mexico
From learning to make hot sauce to heating up commercial kitchens in Mexico, Spain and the US, Chef Paula Muñoz shares herstory. It's HOT!
Apr 26, 2024


Balancing Instinct and Insight: Mastering Decision-Making in a Fast Paced Environment
Discover how we can use intuition while making decisions in a fast-paced environment with hotelier Jurana Thorburn.
Mar 14, 2024

How to Move On After Being Passed Over
Want to know how to handle rejection? Expert Kate Buhler shares her tips on how to deal with being passed over for promotions.
Jan 14, 2024


Mind Over Matter: Orianne Gambino's Ultimate Guide to Setting Mindset Goals for 2024
Who do you want to be a year from now? Find out how to set Mindset Goals for 2024, allowing you to focus on what you actually want.
Dec 26, 2023


Brenda Collin, EVP, on How Preferred Hotels & Resorts is Setting Managers Up to Be Future Leaders
A new program with Cornell University has Preferred Hotels preparing managers to rise through the ranks. We get the scoop!
Dec 16, 2023


Phocuswright 2023: Meet the Female Founders Navigating Innovation in Hospitality Tech
An insight into Phocuswright's event showcasing the intersection of travel and technology. We meet the Female Founders in Hospitality.
Nov 21, 2023


Why You Need a Team of Mentors + How to Find Them
Prof Ruth Gotian has spent her career studying high-achievers. She discovered one thing they have in common––a team of mentors.
Nov 9, 2023


Is Hospitality Your Calling?
What is the difference between a job, career or calling? And is hospitality yours? Columnist Nancy Mendelson unpacks.
Jan 5, 2023


Why Smart Women Ignore Red Flags
Why do we keep doing this!? Columnist Nancy Mendelson unpacks why smart women ignore red flags.
Aug 4, 2022


Why Does Working in Hospitality Change You as a Person?
New contributor Maria Navarro contemplates how hospitality has changed her outlook––very relatable!
Jul 21, 2022


Making History at The Carlyle: Marlene Poynder is the First Woman to Lead the Iconic NYC Hotel
For the first time in the 90+ year history of The Carlyle Hotel, a woman has been appointed managing director.
Jun 22, 2022


Louise Bang, RVP, Sales + Distribution - Caribbean + Latin America, Marriott International
Louise Bang has worked her way up the ranks in sales with Marriott, she shares her story...and what GLEISURE is.
May 19, 2022


Cheers to Clever Cocktails: Paige McGroarty, The Langham, Boston
From waitress to cocktail creator, Paige shares her climb to become food & beverage manager at swanky five-star hotel, The Langham, Boston.
Jan 28, 2022


The New Face of Networking is Masked! Are you ready?
Having not been to a networking event––with real people (!)––in some time, I reflect on how I could have been more effective.
Jan 19, 2022


Bubbling Up from Brooklyn: Marvina Robinson, CEO, B. Stuyvesant Champagne
From a career on Wall Street to creating Bed Stuy's first Champagne brand, Marvina shares her start-up story.
Nov 28, 2021


Do Shared Values Matter?
A reader asks Nancy about the importance of shared values in the workplace.
Nov 11, 2021

