Oct 29, 2024
7 Takeaways from the 2024 Hotel Guest Experience Forum
New contributor Danica Smith shares the scoop on the first-ever Hotel Guest Experience Forum held in London. It's all about the guest!!


Sep 13, 2024
Hot Take: Housekeeping Is Rapidly Becoming the Most Meaningful Role In Guest SatisfactionÂ
Happy International Housekeeping Week! Here's our hot take: housekeeping is becoming the most meaningful role in guest satisfaction.

